Genesys @ CC Expo 2016, Olympia London, 28th – 29th September 2016
Genesys Telecommunications is the global omni-channel customer experience and contact centre solution leader. They are one of our longstanding clients and we have supported them at The Customer Contact Expo for over 10 years. They were also theatre sponsors of the show this year and headlined VR demonstrations for contact centres
A little flavour of what the show is all about; helping to drive customer experience in your contact centre through case studies, debates, interactive sessions and best practice guidance. Spread across two theatres, one keynote arena and three solutions theatres. The Customer Contact Expo will help you to address a range of challenges including; Optimising your staff planning, improving customer satisfaction and leading a team of homeworkers.